Refund Policy
Last updated July 2026 · Lotus Asana Yoga Studio
1. Full refunds before a course starts
You're entitled to a full refund if you cancel at least 48 hours before the first session of your course. Just email us with your booking details.
2. Once a course has started
If you need to withdraw within the first two sessions, we'll refund you on a pro-rata basis for the sessions you haven't attended. After the second session, we're unable to offer refunds except in the case of a documented medical reason (a doctor's note or similar).
3. How to request a refund
Email us at hello@lotusasanayoga.co.uk from the address you used to book, including your name, the course name and your booking date. We aim to reply within one working day.
4. Processing time
Approved refunds are returned to the original payment method within 5–10 business days. Your bank may take a little longer to display the credit.
5. Missing individual sessions
Missed sessions within a course are non-refundable, but where availability allows we're happy to arrange a one-time reschedule into another current course of the same level. Just let your teacher know as soon as you can.
6. Contact
Refund questions or a specific situation you'd like to discuss? Get in touch: